RFS Fleet Services Logo

Privacy Policy


Last updated: 19/11/2020


RFS Fleet Services and RFS Fleet Group ("us", "we", or "our") operates www.tryrfsfirst.co.uk. This page informs you of our policies regarding the collection, use and disclosure of personal information we receive from users of our Sites. We use your personal information only for providing our services and improving our Sites. By using our Sites, you agree to the collection and use of information in accordance with this policy.


RFS Fleet Services are registered with the Information Commissioner's Office (ICO) under registration number: ZA771480. Click here to view our ICO Certificate.


Information Collection and Use

While using our Sites, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include, but is not limited to your name ("Personal Information").


Information we collect and is required for fleet disposal and fleet remarketing:

  • Name
  • Company, business or charity name
  • Company, business or charity address
  • Contact phone numbers
  • Contact email address
  • Bank details (So we can pay you for your vehicles)
  • Vehicle details such as registration and mileage
  • Finance details (only if the vehicle still has outstanding finance)

We may use this information you have provided to us to contact you from time to time.

This information will be stored indefinitely unless you requested to have it removed.


Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Sites ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this.


Communications and Personal Data

We may use your personal information to contact you with newsletters, marketing or promotional materials and other information. We may also contact you if you have requested to use our services.

We don’t sell data to third parties.


Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Sites.

To find out more about cookies or how to clear them visit aboutcookies.org.uk.


Security

The security of your personal information is important to us but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information such as back end protection with SiteLock and SSL encrypted connection provided by Sectigo, we cannot guarantee its absolute security.

All personal data provided to us is stored on encrypted secure servers provided by Microsoft.


Data Protection Rights

Your rights relating to your personal information:

  • The right to ask us for copies of your personal information.
  • The right to ask us to rectify any personal information you think is inaccurate.
  • The right to ask us to erase your personal information in certain circumstances.
  • The right to ask us to restrict the processing of your personal information in certain circumstances.
  • The right to object to the processing of your personal information in certain circumstances.
  • The right to complain to the data protection regulator, in the UK this will be the Information Commissioner’s Office (ICO).
  • RFS Fleet Services ICO registration number: ZA771480. https://ico.org.uk

Please contact us if you wish to exercise your rights.


Contact Us

If you have any questions about this Privacy Policy, please contact our Data Protection Officer (DPO) Shane Butler in writing or by email.


RFS Fleet Services

Data Protection

31 Sandcroft Avenue

Ryde

Isle Of Wight

PO33 2TT

dataprotection@tryrfsfirst.co.uk


Changes to this Privacy Policy

This Privacy Policy is effective as of 14/10/2020 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.