This page informs you of our policies regarding the collection, use and disclosure of personal information we receive from users of our sites or services. We use your personal information only for providing our services and improving our Sites. By using our sites or services, you agree to the collection and use of information in accordance with this policy.
While using our sites or services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include, but is not limited to your name ("Personal Information").
Information we may collect and is required for our Fleet Disposal and Total Fleet Remarketing services:
Company, business or charity name
Company, business or charity address
Contact phone numbers (Including mobile and sms)
Contact email address
Bank details (So we can pay you for your vehicles)
Vehicle details such as registration and mileage
Finance details (only if the vehicle still has outstanding finance)
We may use this information you have provided to us to contact you from time to time.
This information will be stored indefinitely unless you requested to have it removed.
Like many site operators, we collect information that your browser sends whenever you visit our Sites ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this.
Communications and Personal Data
We may use your personal information to contact you with newsletters, marketing or promotional materials and other information. We may also contact you if you have requested to use our services.
If we believe a crime has been committed we may pass your data onto the appropriate authority for law enforcement.
RFS Fleet Services use Trustpilot as a third party review provider to receive and publish reviews. Personal data that may be shared with Trustpilot includes, clients name, email address, and reference number.
We do not sell your personal data to third parties.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Sites.
The security of your personal information is important to us but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information such as back end protection with SiteLock and SSL encrypted connection provided by Sectigo, we cannot guarantee its absolute security.
All personal data provided to us is stored on encrypted secure servers provided by Microsoft.
Data Protection Rights
Your rights relating to your personal information:
The right to ask us for copies of your personal information.
The right to ask us to rectify any personal information you think is inaccurate.
The right to ask us to erase your personal information in certain circumstances.
The right to ask us to restrict the processing of your personal information in certain circumstances.
The right to object to the processing of your personal information in certain circumstances.
The right to complain to the data protection regulator, in the UK this will be the Information Commissioner’s Office (ICO).